1. We are in compliance with Hipaa labs and regulation; all information is private and confidential.

2. Lenses  are custom made to prescribed specifications including fitting and styling, therefore any changes after the lenses have been made there  will be a charge of 50% of the total price of the lenses. Or If you change your mind there after.

3. We warranty our products within 30 days from original order from manufacturer defect or If doctor Change or any type of our lab mistake.Shipping and handling may be applied. If a patient orders Progressive and does not adapt! we will change it to bifocal or trifocal or single vision distance and near vision that will be at no cost to you for our warranty all within 30 days.

4. Any kind of Job with insurance, we do not have control we do send it to the insurance you have, and may take form 15 to 20 working days

5. Frame warranty of any type, If frame damage within the year(manufacture defect, for normal wear and tear) we will replace the full frame for 50% off the original price, parts are not sold only full frames, shipping and handling will apply.

6. If you want to use your frame you must let us know by signing a frame disclaimer, we are not liable for Patient own frame or repairs.

7. If you order contact lenses you must provide your doctor laters prescription within a year or the time of expiration on the document. If any changes to your contact lenses we will receive only un-open boxes that are close and not damaged, within the 30 days within the warranty.

8. Evey sale will be charges for only frame or product, of 7% Shipping and sharges will apply to avery order in USA, out side USA we will use FED-EX, UPS, OR DHL We will call you with the charges weight of products and charges.